Help Center

Click the "Get Started" button on the homepage. Enter your full name, company name, business email, and a password. Business accounts require a professional email address with your own domain — free providers like Gmail or Yahoo are not accepted.

Most hosting plans are activated within minutes after payment confirmation. Dedicated servers may take up to 24 hours for initial provisioning. Domain registrations are typically instant.

We accept credit/debit cards (Visa, Mastercard, American Express), PayPal, and SEPA bank transfers for European customers. All payments are processed in EUR (€).

Every plan includes NVMe SSD storage, free SSL certificates via Let's Encrypt, daily backups with 30-day retention, a global CDN with 12 Points-of-Presence, DDoS protection, and real-time monitoring.

Yes. All hosting plans include a 1-click WordPress installer. You can also install other CMS platforms like Joomla, Drupal, or any PHP/MySQL application through the control panel.

Absolutely. You can upgrade or downgrade your plan at any time from your account dashboard. Changes take effect immediately, and billing is prorated for the remainder of your current billing cycle.

SSH access is available on Pro and Business plans. VPS and Dedicated plans always include full root access via SSH.

Use the domain search on our homepage to check availability. Once you find a domain you like, add it to your cart and complete the checkout. Domain registration is usually instant. We support over 500 extensions.

Yes. Unlock your domain at your current registrar, obtain the authorization/EPP code, and initiate the transfer from your Hostendo dashboard. Transfers typically complete within 5–7 days depending on the TLD.

Yes. All domains registered through Hostendo are automatically secured with DNSSEC at no additional cost. This protects your domain against DNS spoofing and cache poisoning attacks.

Yes. All plans are billed monthly with no long-term contracts. You can cancel at any time from your account dashboard. Your service will remain active until the end of the current billing period.

No. The price you see is the price you pay. There are no setup fees, no hidden charges, and no surprise renewals at higher rates. All prices are displayed in EUR (€) and include all standard features listed.

Invoices are automatically generated for every payment and available for download in PDF format from your account dashboard under the Billing section. All invoices include VAT details as applicable.

All data is stored exclusively in Tier III+ certified data centers located in Europe (Frankfurt, Amsterdam, Helsinki). We are fully GDPR-compliant and do not transfer data outside the EU/EEA.

Automatic backups are created daily and retained for 30 days. You can restore any backup with one click directly from the control panel. We recommend also keeping your own backups for critical data.

Yes. Built-in network protection against volumetric attacks up to multiple Tbit/s is included on all plans at no extra cost. No manual configuration is needed — protection is always active.

You can reach our support team via email at support@hostendo.one or through the contact form on our website. We respond on business days within 2 hours.

Currently, we provide support via email. Our team consists of real engineers — no bots, no ticket mazes. We're working on adding live chat in the future.